about us
Established in 2007, Trutina Pharmacy has been providing Canadian veterinarians with the highest quality of compounded medications. We pride ourselves on our ability to consistently provide not only unparalleled quality, but also the finest customer service in the industry. We achieve this consistency though our team of highly skilled technicians alongside dedicated and knowledgeable customer service representatives.
As part of our commitment to exceeding the needs and expectations of our clients we work diligently to provide high quality service in each stage of our relationship with our clients, from initial contact to follow-up support. We take pride in establishing and maintaining long-term relationships with our clients which are built on trust and rooted in the dependability and consistency of the products and services we provide.
Our goal is simple:
Compound prescription medications of industry leading quality while simultaneously providing our clients with the best service in the industry.
Quality
​
Our suppliers validate the identity, quality and purity of each chemical to ensure it meets or exceeds the most recent United States Pharmacopeia (U.S.P.) standards, prior to shipping it to our pharmacy.
Built in early 2017, our state-of- the-art compounding facility is compliant with the most up-to-date USP standards (USP <797> & <800>), demonstrating our commitment to excellence. Implementing a digitalized recording set-up, we ensure exceptional quality for all compounded preparations.
Our facility is designed such that the environmental conditions within each compounding area meet specific requirements for the packaging, storage, sterility and stability of raw chemicals and finished preparations, which are monitored and documented daily. Our highly trained compounding specialists meticulously validate each and every protocol used to verify expected qualities of finished preparations to ensure consistency from batch to batch.
Compounding
Choosing a compounded medication is not solely a decision based on convenience, but also of necessity. There are a variety of medications that are not available in dosage forms designed for veterinary patients. Attempting to administer a medication in a form that the animal may not tolerate, can be time consuming, cost prohibitive and often dangerous, be it resulting in the direct injury to the person attempting to give the medication, or the consequences from the animal not receiving the exact dose they require.
Our expertise will go far towards helping you determine the most appropriate medication and dosing solution for your patient. With ease of administration and convenience in mind, we offer a wide variety of formulations including injection solutions, and oral pastes, powders and suspensions, each flavoured to match the palate of your patient.
At Trutina, we thrive on the premise that you, and by extension, your clients deserve the best. Contact us today to see how we can be of assistance in treating your veterinary patient.
Shipping
Free Express Shipping on all orders over $100.
​
We ship with Fedex, and most deliveries are next-day across Canada.
Cut-off
Orders placed before 12:00p are guaranteed to ship by end of next business day*
​
​
​
​
*For most commonly prescribed items
​
Payment
We accept Visa, Mastercard, Amex as well as cheques and bank drafts.
​
Account statements are mailed out monthly.